A while back I received an email from an anonymous source describing the situation in the EMS division of the KCFD. I never did post anything from that email, although I wrote a draft post.
A week ago, Tony's Kansas City posted about a situation involving the declaration of someone being dead in the field by non-EMS KCFD personnel. Within the past few days, I posted a link to an EMS journal's news of a study on response times for ambulances on the SKC Observer Facebook page. I received a comment in that forum that described some of the aspects of the case TKC alluded to in his post in more (and excruciating) detail.
Now, I can do one of two things: I can ignore--or worse delete--that comment on the Observer's Facebook page, or I can speak to it, and speak more generally to the state of EMS in our fair city at this time, and the fact that it ain't what it used to be.
Now we all know that MAST wasn't perfect--there were money issues with the service at times, and occasionally operational issues. However, it seems that the folks who worked there took pride in where they worked and cared about the quality of the service they rendered. If there is any more unfortunate casualty of the KCFD take over it is the loss of morale among those who provided EMS for Kansas City for many years as employees of MAST. Response times and save rates are measures that can be quantified--and response times are struggling to meet standards both in the north and south parts of the city but the morale of employees is difficult to measure. To hear of paramedics and EMTs who are struggling to keep their morale up and their desire to do the work at a respectable level is just about as unsettling as the operational issues that have required attention.